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Terms and Conditions
Teak Paradise is a web site owned and managed by "Blue Planet Global, Inc.
We can be reached at:
M-F 9AM to 4:30 PM . Please allow 48 hours for a reply. Please provide us with your order number and your best call back phone and email. Our products are carefully packed and inspected prior to shipment.
BPG,I, warranties that our product are free from structure defects for one year from date of receipt of goods. Not including ship damage, If an item is received damaged, pleases report this to us within 3 days or refuse delivery. Teak is a natural wood product. from over time, minor hairline cracks may appear in the wood from drying out. These are not covered. moisten the wood or use a Teak oil so the grain swells. Teak, left untreated in the sun and weather will naturally turn gray, this is normal and can be reversed. Please write us with any concerns. We are not responsible for any typo or written errors.
All products may be returned at your expense , you pay the shipping back, within 15 days of receipt.
Contact us within 15 days and request return directions and a "Return Number." All goods must be returned in the original shipping box.
Once received, the returned goods will be inspected. If there are no issues, a full refund will be issued back to your payment method within 5 business days. This may take another few days to post to your account. Please send us any photos of the item and explain why you want to return?
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